Owners Guide - Documents Needed to Start

To begin the management process, we need a fully executed management agreement. First Lock uses the PAR Residential Property Management Agreement, which outlines the agreed terms for managing your property.

• Fully executed management agreement.
• Property insurance declaration naming First Lock PMC as an additional insured member.
• Electronic banking information to streamline payments.

Schedule a Consultation

We will take a look at your portfolio and make an individual plan for your management needs. No two owners have the same goals or needs.

Communication

Clear communication with landlords, tenants, and vendors is central to our business model. If we can stay in contact in the way you prefer, we can keep the process smooth from vacant unit to leased tenant and throughout the lease life.

First Lock Property Management has many ways to be reached. The hope is to be available for our landlords and tenants at all times. To that end, we can be reached by:

• Phone
• Text
• Email
• Website
• Written correspondence

Online Interactions

First Lock uses a property management portal to support transactions and communication between tenants, owners, and vendors. Each landlord receives an owner portal for account information, documents, and message center access.

Tenant Services Through a Portal

Tenants have their own portal. Here they can:

• Submit general and maintenance requests.
• Pay rent online.
• Access their lease copies and other tenant documents.